Flow Cytometry Field Service Engineer (UK)

We are currently recruiting for the following position within our BD Bioscience business. BD is a leading global medical technology company. The Company is dedicated to helping all people live healthy lives throughout the world. BD is focused on improving drug delivery, enhancing the quality and speed of diagnosing infectious diseases and cancers, and advancing research, discovery and production of new drugs and vaccines. BD's capabilities are instrumental in combating many of the world's most pressing diseases. Founded in 1897, BD employs approximately 29,000 associates in more than 50 countries throughout the world.

Description

As a Field Service Engineer you will be working in laboratories on exciting flow cytometry and diagnostic instrumentation right at the forefront of the medical industry which is directly improving patient lives.

BD offers you great career prospects through personal development, training and opportunities to grow and diversify in the UK and Internationally.

Main Responsibilities

Use your interpersonal skills, technical skills and knowledge to deliver industry-leading service to our customers.

• Install new instruments, perform preventative maintenance, attend to high-priority calls, and provide basic training and advice if required.
• Use your initiative to support colleagues and contribute to business success.
• Actively promote BD products and services.
• Liaise with colleagues and other departments to share information and formulate plans to resolve customer queries.
• Participate in continuous improvement programs and projects.

Person Specification

• Relevant qualifications in engineering or biology or equivalent demonstrable experience e.g.;-

        1. Experience in the operation and routine maintenance of flowcytometers together with some technical skills

            and a high desire to develop technically or

        2. a proven track record in a field service engineering role within a hospital or laboratory environment.

• Demonstrable analytical and problem solving skills are essential
• Excellent customer and interpersonal skills at all levels is a must
• Ability to positively contribute to a team environment, supporting others as well as independently.
• Good communicator (written and oral)
• Action oriented self motivated and enthusiastic.
• Well organised, process oriented and diligent with an eye for detail and quality.
• Willing to travel at times to support customers and colleagues.
• Current drivers licence
• Hands-on experience in flow cytometry would be a major advantag
• Working knowledge of PC and Mac hardware, operating systems and basic networking is a plus

CV’s should be sent or emailed to Arfan Baleem, at BD, The Danby Building, Edmund Halley Road, Oxford Science Park, OX4 4 DQ or by email to arfan_baleem@europe.bd.com